FREQUENTLY ASKED QUESTIONS
As all of our products are specially prepared for your order, our bakers take great effort in preparing the ingredients and artwork. As such, cancellation of order is permitted under the following conditions:
7 days before Date of Collection/Delivery: 80% Refund
6 days – 4 days before Date of Collection/Delivery: 50% Refund
3 days before Date of Collection/Delivery: No Refund
Kindly contact our customer service at 9680 9025 to process your cancellation. Please note that refund of payment may take up to 2-4 weeks for us to process.
We reserve the right to cancel your order and refund any money paid at our absolute discretion with or without reasonable basis.